Privacy Policy

1️⃣ Introduction

Welcome to the Privacy Policy of CrazyTime.com. This policy explains how we collect, use, store, and protect your personal information when you visit and use our website.

Scope

This policy applies to:

• The CrazyTime.com website
• Any related services we provide
• Communications via email or other channels

2️⃣ Data Controller

The data controller responsible for your personal data is:

Data Protection Officer (DPO)

We have appointed a Data Protection Officer whom you can contact regarding any questions about the processing of your personal data.

3️⃣ What Data We Collect

We collect various types of information to provide and improve our services.

Information You Provide

Automatically Collected Data

• Usage Data: Pages visited, time spent, clicks
• Device Data: Device type, operating system, browser
• Location Data: IP address, country, city (approximate)
• Cookies & Trackers: Cookie identifiers, session IDs

Data from Third Parties

4️⃣ How We Collect Data

We collect data through various methods:

Direct Collection

• Forms: When you complete contact or signup forms
• Emails: When you contact us
• Surveys: When you participate in surveys or polls
• Comments: When you leave comments or reviews

Automatic Collection

• Cookies: Small files stored on your device
• Server Logs: Automatic recording of visits
• Pixels: Tracking pixels for analytics
• JavaScript: Data collected through scripts

From Third Parties

• Google Analytics: Usage and behavior data
• Affiliate Networks: Click and conversion tracking
• Social Plugins: Data from social media buttons

5️⃣ Why We Collect Data

We use your data for the following purposes:

Providing Services

• Enable you to use our website
• Respond to your inquiries
• Provide personalized content
• Manage your account (if applicable)

Improving Services

• Analyze website usage
• Improve content and functionality
• Understand user preferences
• Conduct A/B testing

Communication

• Send newsletters (with consent)
• Notify you of updates
• Respond to support requests
• Send important notifications

Marketing & Advertising

Legal Compliance

• Comply with legal obligations
• Protect our rights and security
• Prevent fraud and abuse
• Resolve disputes

6️⃣ Legal Basis for Processing

Under GDPR, we process your data based on:

1. Consent

You have given consent for specific purposes, such as:

• Receiving newsletters
• Marketing cookies
• Personalized advertising

2. Contract Performance

Processing is necessary to:

• Provide services you requested
• Manage your account
• Respond to inquiries

3. Legitimate Interest

We have a legitimate interest in:

• Improving our services
• Security and fraud prevention
• Direct marketing (with opt-out option)
• Usage data analysis

4. Legal Obligation

Processing is required by law for:

• Maintaining tax records
• Complying with legal requests
• Protecting legal rights

7️⃣ Data Sharing

We do not sell your personal data. We may share it with:

Service Providers

Partner Casinos

Legal Requirements

We may disclose data when required by law:

• In response to legal processes
• To protect our rights
• To prevent or investigate fraud
• To protect user safety

Business Transactions

In case of merger, acquisition, or sale of assets, data may be transferred to the new entity.

8️⃣ Data Security

We take data security seriously and implement appropriate technical and organizational measures.

Technical Measures

Organizational Measures

• Staff Training: Regular security training
• Access Policies: Strict data access rules
• NDAs: Confidentiality agreements with staff
• Audits: Regular security audits
• Incident Response: Breach response plan

Your Responsibility

9️⃣ Data Retention

We retain your personal data as long as necessary for the purposes described in this policy.

Retention Periods

Data Deletion

After the retention period expires:

• We delete or anonymize the data
• Remove from active systems
• Destroy backups (unless legally required)

🔟 Your Rights (GDPR)

Under GDPR, you have the following rights:

How to Exercise Your Rights

File a Complaint

You also have the right to file a complaint with your local Data Protection Authority.

1️⃣1️⃣ Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your experience.

What are Cookies?

Cookies are small text files stored on your device when you visit a website.

Types of Cookies We Use

Managing Cookies

1️⃣2️⃣ Third-Party Services

Our website contains links to third-party websites and embeds third-party services.

Casino Links

Embedded Services

• YouTube: Embedded videos (Google's policy)
• Social Media Plugins: Facebook, Twitter buttons
• Google Maps: Location maps (if applicable)

These services may collect data independently from us.

1️⃣3️⃣ Children's Privacy

We do not knowingly collect personal data from minors. If we discover we have collected data from a minor:

• We will delete the data immediately
• Terminate any account
• Notify parents/guardians (if possible)

If You're a Parent

If you believe your child has provided us with personal data, contact us immediately at [email protected]

1️⃣4️⃣ International Data Transfers

Your data may be transferred to and stored in countries outside the European Economic Area (EEA).

Safeguards

When we transfer data outside the EEA, we ensure adequate protection through:

• EU-US Data Privacy Framework: For US transfers
• Standard Contractual Clauses: EU-approved contracts
• Adequacy Decisions: EU-approved countries
• Certifications: ISO 27001, SOC 2

Storage Locations

1️⃣5️⃣ Policy Changes

We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons.

How You'll Be Notified

• "Last Updated" Date: Updated at the top
• Email: For significant changes (if you have an account)
• Website Banner: Notification on visit
• Newsletter: Announcement to subscribers

What to Do

1️⃣6️⃣ Contact Us

For any questions or concerns about this Privacy Policy or our data practices, contact us:

What to Include in Your Email

• Full name
• Email used on the website
• Description of your request
• Proof of identity (for GDPR requests)

Postal Address